Capacity review

Appointment book reading

A close reading of one specialty’s lists: late starts, bunched new patients, and follow-up slots that never fill.

Audience

Specialty leads who suspect the book is the problem but only see the waiting room at 9 a.m.

Outcome

Annotated weekday maps of how the book behaves, with plain-language notes rather than a software readout.

Timing

About ten working days after the extract arrives.

For a full walk-through of rooms, lists, and a written briefing, see the clinic capacity review. Office details are on the office page.